T&CS


No Refunds Policy:

Thank you for choosing to do business with DeLuca Films Inc. We appreciate your patronage. Please review the following policy regarding refunds carefully before making a purchase:

  1. All sales are final: Once a purchase is made, it is considered final and non-refundable, except as outlined in the exceptions below.
  2. Exceptions: Refunds may be provided in the following circumstances:
    • Product Defects: If the purchased product is found to be defective or damaged upon receipt, please contact us within 15 days of receiving the product to arrange for a replacement or refund.
    • Fraudulent Activity: In the event of fraudulent activity associated with a purchase, refunds may be issued at the discretion of DeLuca Films Inc. upon investigation.
  3. Refund Process: To request a refund for eligible purchases as per the exceptions above, please contact our customer support team at info@deluca.film. Refunds will be processed within 7-10 business days upon approval.
  4. Non-Transferable: Refunds are issued only to the original purchaser and cannot be transferred to another individual or account.
  5. Change of Mind: We do not offer refunds for changes of mind, buyer’s remorse, or dissatisfaction with the product or service unless explicitly stated otherwise at the time of purchase.
  6. Digital Products: For digital products or services, refunds will not be provided.

By making a purchase with DeLuca Films Inc., you acknowledge and agree to abide by this No Refunds Policy. If you have any questions or concerns regarding this policy, please contact us before making a purchase.

DeLuca Films Inc. reserves the right to amend or update this policy at any time without prior notice. Please review this policy periodically for any changes.

Last Updated: 2024-02-27